Shipping policy

Bahremand Jewellery Inc. is committed to delivering your order safely and efficiently.

Order Processing

Orders are typically processed within 1–3 business days after payment has been confirmed. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping

We currently ship within Canada, with international shipping available to select destinations. Available shipping options and estimated delivery times will be displayed at checkout.

International customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their country’s customs authorities. These charges are not included in the purchase price or shipping cost. 

Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information, when available.

Delivery Times

Estimated delivery times are provided by the shipping carrier and are not guaranteed. Delivery delays caused by weather, customs, carrier disruptions, or other circumstances beyond our control are not the responsibility of Bahremand Jewellery Inc.

Shipping Address

Customers are responsible for providing an accurate shipping address. We are not responsible for delays or additional shipping charges resulting from incorrect or incomplete address information.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, Bahremand Jewellery Inc. is not responsible for lost or stolen packages. If you experience a delivery issue, please contact the shipping carrier directly. We will gladly assist you whenever possible.

Damaged Shipments

If your package arrives damaged, please contact us within 48 hours of delivery with photographs of the packaging and the item so we can assist you in resolving the issue.